We satisfy the needs of our customers through a deep understanding of their goals and expectations.

 

Responsibility towards the customer requires us to constantly improve our processes, act in accordance with the law and comply with ethical principles in every area of ​​the Company’s operations.

 

We pay particular attention to:

1. meet customer expectations in a competitive and dynamic market by improving technology, management methods and organisation
2. operational safety and sustainable development of the Company
3. high management and technical competences of our employees through constant improvement of their qualifications
4. ensure compliance with PN-EN ISO 9001, PN-ISO 45001 standards, legal regulations and other requirements
5. improving the Integrated Management System process with the customer in mind
6. ensure safe and healthy working conditions in order to prevent work-related injuries and health issues and to eliminate hazards and reduce health and safety risks
7. consult and participate employees and their representatives in the development, planning, implementation and assessment of the effects of operations and improvement of occupational health and safety management systems
8. ensure the necessary financial resources to implement the Policy of the Integrated Management System and the strategic goals of the Company.

 

The Representative for the Integrated Management System is responsible for disseminating, updating and archiving this Policy and its compliance with the requirements of the relevant standards.

 

The Integrated Management System Policy is a document aimed at maintaining and improving the system and is reviewed at least once a year.

 

It is the duty of each employee to know and comply with this Policy and related documents. The Integrated Management System Policy is distributed among all employees and posted on the website of the Company.

 

ISO 9001 certificate

 

The reliability of the designed and implemented automated systems is guaranteed by our many years of experience in improving quality management systems. In 1997, PROCOM SYSTEM adopted a quality management system compliant with the requirements of PN-EN ISO 9001.

 

Occupational Health and Safety Management Certificate 45001

 

In December 2012, the Company implemented an occupational health and safety management system for the design, implementation and service of automated systems, IT systems and electrical installations, compliant with PN-N 18001:2004 standard. In 2021, a recertification audit of the transition to the new ISO 45001 standard was conducted. The integrated management system is supervised by DEKRA Certification Sp. z o.o.

 

  Certyfikat ISO 9001 (pdf)

 

  Certyfikat Zarządzania Bezpieczeństwem i Higieną Pracy 45001 (pdf)